Smoot
ROLE
Using Brand Governance and Editorial Design to Strengthen Bid Competitiveness for a National Construction Firm
Overview
Smoot Construction is a minority-owned, multi-regional construction firm founded in the 1940s, with a track record of delivering projects of national significance including the U.S. Capitol, the National Air & Space Museum, the MLK Jr. Library, and the National Museum of African American History and Culture.
Despite an exceptional project history and strong operational performance, Smoot often struggled to win larger bids as a lead developer. The issue was not capability — it was perception. Brand inconsistency across proposals, communications, and public materials undermined the company’s credibility in competitive bid environments.
I worked directly with Smoot’s Director of Development to align the company’s brand across offices, establish governance over visual communications, and transform bid materials into a strategic asset.
THE organizational CHALLENGE
Smoot’s long history and decentralized habits created a fragmented brand presence:
• Employees used outdated logos and color variations
• Proposal documents lacked visual hierarchy and consistency
• Social media and public communications had no cohesive strategy
• Attempts to distribute brand guidelines failed due to lack of adherence
The core issue was not design quality — it was lack of brand governance.
To be effective, the solution required controlling how brand materials were created and distributed across the organization.
Establishing Brand Alignment & Governance
Working with leadership, we limited ownership of all internal and external brand materials to a small approval group to ensure consistent use of updated logos, typography, photography, and layout standards.
This shift from “guidelines” to governance enabled meaningful, lasting change.